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Important Graphics Display Information
for AOL Users

Your AOL web browser may not be setup to display photos at the best quality that it possibly can. If photographs on web pages appear "yellowish" or "blurry", there are 2 possible reasons for this. Here are instructions for fixing these problems:

Reason #1: AOL gives you an option to view web graphics in either "Compressed" or "Uncompressed" mode. It has been my experience that when I install AOL on a computer, the "Compressed" setting is automatically established. However, it is the "Uncompressed" graphics setting that is the better setting.

Here are the instructions for switching your AOL web browser to display graphics at the better quality level ("uncompressed"):

Instructions for AOL 3.0 users

  1. In the AOL menu at the top of the screen, click on "Members"
  2. Then click on "Preferences"
  3. Then click the "WWW" globe icon
  4. Then make sure that the "Uncompressed Graphics" option is selected
  5. Then click the "OK" button

Instructions for AOL 4.0 users

  1. Click on "My AOL" in the AOL Toolbar at the top of the screen
  2. Then click on "Preferences"
  3. Then click on "WWW" icon
  4. Then click on the tab for "Web Graphics"
  5. Then make sure that the "Use compressed graphics" box is NOT selected.
  6. Then click the "OK" button

Note: Be aware that on web pages you'd already visited before switching the setting, you may not notice the change from "Compressed" to "Uncompressed" right away. The reason for this is that the page's graphics may still be stored in your web browser's "memory cache".

Reason #2: Your PC may be setup to display in only "256 color" mode. The full versions of Microsoft Internet Explorer and Netscape will display photos clearly at the "256-color" setting, but AOL's web browser (a modified version of Microsoft Internet Explorer, soon to be Netscape since Netscape is merging with AOL) will display photos with a "yellowish" and "blurry" quality in "256-color" mode. If your PC can display at a higher level than "256-color" mode, then you can improve your AOL web browser's image quality. Here's how to increase the color-mode level on your PC:

Setting the color-setting for Windows 95:

  1. Right-click on the Windows "Desktop" area.
  2. Click on "Properties"
  3. Click the tab for "Settings"
  4. You should now see the settings for "Color Palette" and "Desktop Area". Since there are many different types of graphics cards and monitors, I can not tell you what options are available to you under these 2 settings. If your "Color Palette" is set to 256 (8-bit) colors and you're given the option to increase it to a higher-level, this is where you would do it. The 16 bit (thousands of colors) is a better choice and 24 bit (millions of colors) being the best but not always necessary. The number of possible color-levels that you can choose from depends on how much "Graphics Memory" your computer has (1 or 2 or 4 or 8).

Setting the color-setting for Windows 3.1:

If you are still using Windows 3.1, you might be out of luck if your computer did not come with a program that lets you switch your color-settings. Some video card manufacturers may still have programs posted on their web sites that can set the card during start-up.

Technical Note:

8-bit = 256 colors
16-bit = 64,000 colors
24-bit = 16.7 million colors
32-bit = billions of colors

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